Configuration Management and Data Science Specialist
I'm a Configuration Management and Data Science Specialist with over a decade of experience improving CMDB governance, IT Discovery, and ServiceNow operations in financial services. My career has been about one thing: making IT data trusted, actionable, and valuable.
I hold a First Class BSc in Software Engineering and a Data Science degree, allowing me to bridge IT configuration expertise with advanced analytics and automation. Skilled in ServiceNow, Power BI, Python, and ITIL frameworks, I help organizations transform CMDB data into a foundation for smarter governance, risk management, and decision-making.
AI Agents Mastery — Creative Director Track
December 2025 · View Certificate →
Power BI Data Analyst Associate (PL-300) - Microsoft
ITIL RCV (Release Control and Validation)
Planning an AWS Solution - AWS
Excel: PivotTables for Beginners - LinkedIn Learning